--- title: Deployment and Operations | Optovera Knowledge base (en) description: "Introducing OPTOVERA into an operation and running it day to day: site preparation, enrollment, pre-shift routine, alerts, offline use and support." --- [Skip to content](https://knowledge.sobereye.com/en/deployment-and-operations#main-content) - [English](https://knowledge.sobereye.com/en/deployment-and-operations) - [Español](https://knowledge.sobereye.com/es/implementación-y-operación) - [Italiano](https://knowledge.sobereye.com/it/implementazione-e-operatività) - [Português - Brasil](https://knowledge.sobereye.com/pt-br/implantação-e-operação) English Show submenu for translations ![](https://knowledge.sobereye.com/hs-fs/hubfs/00%20MKT%20material/Logo_blu_optovera.png?width=904&height=186&name=Logo_blu_optovera.png) - Home - Products - Pricing - Blog - Company Open main navigation Close main navigation - Home - Products - Pricing - Blog - Company - - [English](https://knowledge.sobereye.com/en/deployment-and-operations) - [Español](https://knowledge.sobereye.com/es/implementación-y-operación) - [Italiano](https://knowledge.sobereye.com/it/implementazione-e-operatività) - [Português - Brasil](https://knowledge.sobereye.com/pt-br/implantação-e-operação) English Show submenu for translations - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. 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[Deployment and Operations](https://knowledge.sobereye.com/en/deployment-and-operations) # Deployment and Operations Introducing OPTOVERA into an operation and running it day to day: site preparation, enrollment, pre-shift routine, alerts, offline use and support. - [How does an OPTOVERA deployment start?](https://knowledge.sobereye.com/en/piloto-optovera-deployment-and-operations-q1-como-comienza-una-implementacion-de-optovera) - [Does the Device require a fixed installation?](https://knowledge.sobereye.com/en/piloto-optovera-deployment-and-operations-q2-el-dispositivo-requiere-una-instalacion-fija) - [What does our IT team need to prepare?](https://knowledge.sobereye.com/en/piloto-optovera-deployment-and-operations-q3-que-debe-preparar-nuestro-equipo-de-ti) - [Does OPTOVERA connect to our internal systems?](https://knowledge.sobereye.com/en/piloto-optovera-deployment-and-operations-q4-optovera-se-conecta-a-nuestros-sistemas-inter) - [How many Devices do we need, and can Devices be shared?](https://knowledge.sobereye.com/en/piloto-optovera-deployment-and-operations-q5-cuantos-dispositivos-necesitamos-y-pueden-com) - [How is the Customer environment set up?](https://knowledge.sobereye.com/en/piloto-optovera-deployment-and-operations-q6-como-se-configura-el-entorno-del-cliente) - [What are the Customer's responsibilities during deployment and operation?](https://knowledge.sobereye.com/en/piloto-optovera-deployment-and-operations-q7-cuales-son-las-responsabilidades-del-cliente-) - [Are Devices rented or purchased?](https://knowledge.sobereye.com/en/piloto-optovera-deployment-and-operations-q8-los-dispositivos-se-alquilan-o-se-compran) - [How should we introduce OPTOVERA to workers?](https://knowledge.sobereye.com/en/piloto-optovera-deployment-and-operations-q9-como-debemos-presentar-optovera-a-los-trabaja) - [Workers ask whether the test light is safe for their eyes. What should we say?](https://knowledge.sobereye.com/en/piloto-optovera-deployment-and-operations-q10-los-trabajadores-preguntan-si-la-luz-de-la-p) - [How are Users enrolled?](https://knowledge.sobereye.com/en/piloto-optovera-deployment-and-operations-q11-como-se-registran-los-usuarios) - [What happens at a User's first Scan?](https://knowledge.sobereye.com/en/piloto-optovera-deployment-and-operations-q12-que-ocurre-en-el-primer-scan-de-un-usuario) - [How long does baseline acquisition take, and how should we plan for it?](https://knowledge.sobereye.com/en/piloto-optovera-deployment-and-operations-q13-cuanto-tarda-la-adquisicion-de-la-baseline-y) - [What if many Users have not completed their baseline?](https://knowledge.sobereye.com/en/piloto-optovera-deployment-and-operations-q14-que-hacer-si-muchos-usuarios-no-han-completa) - [How long does each test take?](https://knowledge.sobereye.com/en/piloto-optovera-deployment-and-operations-q15-cuanto-dura-cada-prueba) - [What should supervisors check before pre-shift testing?](https://knowledge.sobereye.com/en/piloto-optovera-deployment-and-operations-q16-que-deben-verificar-los-supervisores-antes-d) - [What happens if a measurement is invalid?](https://knowledge.sobereye.com/en/piloto-optovera-deployment-and-operations-q17-que-ocurre-si-una-medicion-no-es-valida) - [What happens after an Alteration Detected result?](https://knowledge.sobereye.com/en/piloto-optovera-deployment-and-operations-q18-que-ocurre-despues-de-un-resultado-alteracio) - [How do alerts work?](https://knowledge.sobereye.com/en/piloto-optovera-deployment-and-operations-q19-como-funcionan-las-alertas) - [How do we manage multiple sites, teams, or shifts?](https://knowledge.sobereye.com/en/piloto-optovera-deployment-and-operations-q20-como-gestionamos-varios-sitios-equipos-o-tur) - [Can we test where there is no internet connection?](https://knowledge.sobereye.com/en/piloto-optovera-deployment-and-operations-q21-podemos-hacer-pruebas-donde-no-hay-conexion-) - [How often should Devices synchronize?](https://knowledge.sobereye.com/en/piloto-optovera-deployment-and-operations-q22-con-que-frecuencia-deben-sincronizarse-los-d) - [What if the Device does not synchronize or stops responding?](https://knowledge.sobereye.com/en/piloto-optovera-deployment-and-operations-q23-que-hacer-si-el-dispositivo-no-se-sincroniza) - [What if a User forgets their PIN or wants to change association method?](https://knowledge.sobereye.com/en/piloto-optovera-deployment-and-operations-q24-que-hacer-si-un-usuario-olvida-su-pin-o-quie) - [How should Devices be cleaned and stored?](https://knowledge.sobereye.com/en/piloto-optovera-deployment-and-operations-q25-como-deben-limpiarse-y-guardarse-los-disposi) - [What if a Device is lost, stolen, damaged, or tampered with?](https://knowledge.sobereye.com/en/piloto-optovera-deployment-and-operations-q26-que-hacer-si-un-dispositivo-se-pierde-es-rob) - [How are software updates delivered?](https://knowledge.sobereye.com/en/piloto-optovera-deployment-and-operations-q27-como-se-entregan-las-actualizaciones-de-soft) - [How do we get support?](https://knowledge.sobereye.com/en/piloto-optovera-deployment-and-operations-q28-como-obtenemos-soporte) - [Can we review historical results and export data?](https://knowledge.sobereye.com/en/piloto-optovera-deployment-and-operations-q29-podemos-consultar-resultados-historicos-y-ex) - [What should we do when a worker leaves or changes role?](https://knowledge.sobereye.com/en/piloto-optovera-deployment-and-operations-q30-que-debemos-hacer-cuando-un-trabajador-se-va) See less ▼ - [Getting Started](https://knowledge.sobereye.com/en/getting-started) - [Running a Test](https://knowledge.sobereye.com/en/running-a-test) - [Understanding Results](https://knowledge.sobereye.com/en/understanding-results) - [Security and IT Requirements](https://knowledge.sobereye.com/en/security-and-it-requirements) - [Users, Enrollment, and Baseline](https://knowledge.sobereye.com/en/users-enrollment-and-baseline) - [Device, Software, and Connectivity](https://knowledge.sobereye.com/en/device-software-and-connectivity) - [Platform Administration](https://knowledge.sobereye.com/en/platform-administration) - [Safety, Privacy, and Compliance](https://knowledge.sobereye.com/en/safety-privacy-and-compliance) - [Deployment and Operations](https://knowledge.sobereye.com/en/deployment-and-operations) - [Troubleshooting Guide](https://knowledge.sobereye.com/en/troubleshooting-guide) - Home - Products - Pricing - Blog - Company [![sobereye-dark](https://knowledge.sobereye.com/hs-fs/hubfs/sobereye-dark.png?width=300&height=73&name=sobereye-dark.png "sobereye-dark")](https://www.sobereye.com) SOBEREYE INC. 655 Oak Grove Ave. #863 Menlo Park, CA 94025 Tel: +1 408.718.0273 [mailto:contact@sobereye.com](mailto:contact@sobereye.com) Copyright © 2025, sobereye.com