--- title: Daily Device readiness checklist before pre-shift testing description: This article provides a practical checklist for supervisors and authorized personnel to complete before pre-shift OPTOVERA testing begins. --- [Skip to content](https://knowledge.sobereye.com/en/piloto-optovera-device-software-and-connectivity-a1-lista-de-verificacion-diaria-del-dispo#main-content) - [English](https://knowledge.sobereye.com/en/piloto-optovera-device-software-and-connectivity-a1-lista-de-verificacion-diaria-del-dispo) - [Español](https://knowledge.sobereye.com/es/piloto-optovera-device-software-and-connectivity-a1-lista-de-verificacion-diaria-del-dispo) - [Italiano](https://knowledge.sobereye.com/it/piloto-optovera-device-software-and-connectivity-a1-lista-de-verificacion-diaria-del-dispo) - [Português - Brasil](https://knowledge.sobereye.com/pt-br/piloto-optovera-device-software-and-connectivity-a1-lista-de-verificacion-diaria-del-dispo) English Show submenu for translations ![](https://knowledge.sobereye.com/hs-fs/hubfs/00%20MKT%20material/Logo_blu_optovera.png?width=904&height=186&name=Logo_blu_optovera.png) - Home - Products - Pricing - Blog - Company Open main navigation Close main navigation - Home - Products - Pricing - Blog - Company - - [English](https://knowledge.sobereye.com/en/piloto-optovera-device-software-and-connectivity-a1-lista-de-verificacion-diaria-del-dispo) - [Español](https://knowledge.sobereye.com/es/piloto-optovera-device-software-and-connectivity-a1-lista-de-verificacion-diaria-del-dispo) - [Italiano](https://knowledge.sobereye.com/it/piloto-optovera-device-software-and-connectivity-a1-lista-de-verificacion-diaria-del-dispo) - [Português - Brasil](https://knowledge.sobereye.com/pt-br/piloto-optovera-device-software-and-connectivity-a1-lista-de-verificacion-diaria-del-dispo) English Show submenu for translations - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [Optovera Knowledge base (en)](https://knowledge.sobereye.com/en?hsLang=en) 2. [Device, Software, and Connectivity](https://knowledge.sobereye.com/en/device-software-and-connectivity?hsLang=en) # Daily Device readiness checklist before pre-shift testing ### Purpose This article provides a practical checklist for supervisors and authorized personnel to complete before pre-shift OPTOVERA testing begins. The goal is to make sure the Device is charged, clean, synchronized, connected when needed, and ready for Users. Completing these checks helps reduce avoidable delays before the shift and supports consistent daily testing. ### When to use this checklist Use this checklist: - At the beginning of each shift. - Before a group of Users starts testing. - After new Users have been added or changed in the dashboard. - After a User’s PIN has been reset. - When multiple Devices are being used at the same site. - When the Device has been offline. - When Pending measurements are shown on the Device. - When a User does not appear in USERS LIST. ### 1. Confirm that the Device is charged Before testing begins, confirm that the Device has enough battery for daily use. If the battery is low, charge the Device before starting the testing flow. Keeping the Device charged helps prevent interruptions during pre-shift screening. ### 2. Confirm that the Device is clean and ready for use Check that the Device is clean, dry, and ready for the next User. If cleaning is needed, use household disinfectant cleaning wipes. Do not spray liquid directly onto the Device. Avoid excessive moisture, do not immerse the Device in liquid, and allow the Device to dry before the next test. The surfaces that come into contact with Users or are frequently handled should be cleaned according to the organization’s hygiene procedure. ### 3. Confirm that the Device is available and stored securely The Device should be stored securely when not in use and made available only to authorized personnel during testing. Before pre-shift testing begins, confirm that the Device has not been damaged, misplaced, or left unsecured. ### 4. Confirm internet connectivity when synchronization is needed The Device does not need to be connected for every test after it has already been logged in. However, internet connectivity is needed for synchronization, user-list updates, PIN resets, uploading stored measurements, and cloud dashboard visibility. Connect the Device to Wi-Fi or cellular data when synchronization is needed. Use the SpeedTest app if there is any doubt about whether the Device has a working internet connection. ### 5. Press UPDATE USERS LIST Before testing begins, press UPDATE USERS LIST. This is especially important when: - New Users have been added. - User information has been changed. - A User’s PIN has been reset. - The Device was offline. - Multiple Devices are being used. - A User does not appear on the Device. - Testing is starting at the beginning of a shift. Pressing UPDATE USERS LIST synchronizes the Device with the OPTOVERA cloud platform and keeps USERS LIST current. ### 6. Check Pending measurements On the Device home screen, check Pending measurements. Pending measurements indicates that some measurements are stored locally on the Device and have not yet synchronized with the cloud platform. The number should return to zero after synchronization. If Pending measurements does not return to zero: 1. Confirm that the Device is connected to Wi-Fi or cellular data. 2. Use SpeedTest to check the internet connection. 3. Press UPDATE USERS LIST again. 4. Try a different network if the issue continues. 5. Contact OPTOVERA support if the Device still does not synchronize. ### 7. Check USERS LIST Open the Device menu and check USERS LIST. Confirm that the Users who will be tested appear on the Device before testing begins. This is especially important for newly added Users. A pending PIN reset is also shown in USERS LIST. If a User does not appear in USERS LIST: 1. Confirm that the User has been added and enabled in the dashboard. 2. Confirm that the Device is connected to Wi-Fi or cellular data. 3. Press UPDATE USERS LIST. 4. Check USERS LIST again before starting the test. The test should not be started for a new User until the correct username appears on the Device. ### 8. Confirm the testing area is suitable Before testing begins, confirm that the area allows Users to complete the Scan calmly and without interruption. Users should be able to: - Stand or sit comfortably, depending on the organization’s setup. - Select their username and, if they chose PIN, enter their PIN. - Follow the Device instructions. - Keep the Device positioned correctly. - Keep the eyes closed during the countdown. - Open the eyes wide when instructed. - Look straight ahead during the 4-second video capture. - Avoid blinking or moving the eyes from side to side. The test should not be rushed. ### 9. Check lighting conditions for baseline measurements For baseline measurements, confirm that the ambient light is below 1,000 lux using the lux reading shown on the Device home screen. Baseline measurements should be captured only in low or normal indoor light. Avoid baseline testing immediately after Users have been exposed to very bright light, such as direct sunlight, bright loading bays, or vehicle environments. If needed, allow the User time to become comfortable and calm in appropriate lighting conditions before starting the Scan. ### 10. Remind Users of the correct technique Before testing begins, remind Users to follow the basic technique: - Select their own username and, if they chose PIN, enter their PIN. - Place the Device correctly over the eyes. - Keep the eyes closed during the countdown. - Open the eyes wide when instructed. - Look straight ahead. - Avoid blinking during the 4-second video capture. - Avoid moving the eyes from side to side. - Complete the Scan calmly and without rushing. Good technique helps reduce failed measurements and unnecessary repeat tests. ### 11. Know when to contact support Contact OPTOVERA support if: - The Device does not synchronize. - Pending measurements does not return to zero. - Users do not appear in USERS LIST after synchronization. - The Device software freezes or does not respond. - The Device repeatedly fails to capture valid measurements. - Iris-recognition or User-association issues continue after the correct workflow is followed. ### Quick pre-shift checklist Before testing starts, confirm that: - The Device is charged. - The Device is clean and dry. - The Device is available and stored securely. - Internet connectivity is available when synchronization is needed. - SpeedTest confirms the connection if needed. - UPDATE USERS LIST has been pressed, including after any PIN reset. - Pending measurements is zero after synchronization. - Users appear in USERS LIST. - The testing area is suitable. - Baseline lighting is below 1,000 lux when baseline measurements are being taken. - Users understand the correct technique. - OPTOVERA support is contacted if Device, sync, user-list, or association issues cannot be resolved. - [Getting Started](https://knowledge.sobereye.com/en/getting-started?hsLang=en) - [Running a Test](https://knowledge.sobereye.com/en/running-a-test?hsLang=en) - [Understanding Results](https://knowledge.sobereye.com/en/understanding-results?hsLang=en) - [Security and IT Requirements](https://knowledge.sobereye.com/en/security-and-it-requirements?hsLang=en) - [Users, Enrollment, and Baseline](https://knowledge.sobereye.com/en/users-enrollment-and-baseline?hsLang=en) - [Device, Software, and Connectivity](https://knowledge.sobereye.com/en/device-software-and-connectivity?hsLang=en) - [Platform Administration](https://knowledge.sobereye.com/en/platform-administration?hsLang=en) - [Safety, Privacy, and Compliance](https://knowledge.sobereye.com/en/safety-privacy-and-compliance?hsLang=en) - [Deployment and Operations](https://knowledge.sobereye.com/en/deployment-and-operations?hsLang=en) - [Troubleshooting Guide](https://knowledge.sobereye.com/en/troubleshooting-guide?hsLang=en) - Home - Products - Pricing - Blog - Company [![sobereye-dark](https://knowledge.sobereye.com/hs-fs/hubfs/sobereye-dark.png?width=300&height=73&name=sobereye-dark.png "sobereye-dark")](https://www.sobereye.com) SOBEREYE INC. 655 Oak Grove Ave. #863 Menlo Park, CA 94025 Tel: +1 408.718.0273 [mailto:contact@sobereye.com](mailto:contact@sobereye.com) Copyright © 2025, sobereye.com