--- title: How does an administrator enable a change of association method? description: An Administrator or Agent enables a requested OPTOVERA method switch. The User then chooses PIN or iris recognition again on the Device. --- [Skip to content](https://knowledge.sobereye.com/en/piloto-optovera-platform-administration-q12-como-habilita-un-administrador-un-cambio-de-me#main-content) - [English](https://knowledge.sobereye.com/en/piloto-optovera-platform-administration-q12-como-habilita-un-administrador-un-cambio-de-me) - [Español](https://knowledge.sobereye.com/es/piloto-optovera-platform-administration-q12-como-habilita-un-administrador-un-cambio-de-me) - [Italiano](https://knowledge.sobereye.com/it/piloto-optovera-platform-administration-q12-como-habilita-un-administrador-un-cambio-de-me) - [Português - Brasil](https://knowledge.sobereye.com/pt-br/piloto-optovera-platform-administration-q12-como-habilita-un-administrador-un-cambio-de-me) English Show submenu for translations ![](https://knowledge.sobereye.com/hs-fs/hubfs/00%20MKT%20material/Logo_blu_optovera.png?width=904&height=186&name=Logo_blu_optovera.png) - Home - Products - Pricing - Blog - Company Open main navigation Close main navigation - Home - Products - Pricing - Blog - Company - - [English](https://knowledge.sobereye.com/en/piloto-optovera-platform-administration-q12-como-habilita-un-administrador-un-cambio-de-me) - [Español](https://knowledge.sobereye.com/es/piloto-optovera-platform-administration-q12-como-habilita-un-administrador-un-cambio-de-me) - [Italiano](https://knowledge.sobereye.com/it/piloto-optovera-platform-administration-q12-como-habilita-un-administrador-un-cambio-de-me) - [Português - Brasil](https://knowledge.sobereye.com/pt-br/piloto-optovera-platform-administration-q12-como-habilita-un-administrador-un-cambio-de-me) English Show submenu for translations - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [Optovera Knowledge base (en)](https://knowledge.sobereye.com/en?hsLang=en) 2. [Platform Administration](https://knowledge.sobereye.com/en/platform-administration?hsLang=en) # How does an administrator enable a change of association method? ## Enable the requested switch so the User can choose again on the Device. Each User chooses between PIN and optional one-to-one iris recognition at the first assessment, and may later ask to change. The Customer defines and communicates the route through which Users make that request. When a request is received, a user with the Administrator or Agent role enables the switch for that User. The choice is then presented to the User again on the Device, and the User makes the new selection there. The Administrator or Agent does not choose the method for the User. When a User switches from iris recognition to PIN, the Service automatically deletes that User’s Iris Identification Data from active systems. A switch in either direction does not reset the User’s baseline or delete measurement history. Administrators and supervisors must not require iris recognition or present it as mandatory, expected, or preferred, and should not encourage either method. - [Getting Started](https://knowledge.sobereye.com/en/getting-started?hsLang=en) - [Running a Test](https://knowledge.sobereye.com/en/running-a-test?hsLang=en) - [Understanding Results](https://knowledge.sobereye.com/en/understanding-results?hsLang=en) - [Security and IT Requirements](https://knowledge.sobereye.com/en/security-and-it-requirements?hsLang=en) - [Users, Enrollment, and Baseline](https://knowledge.sobereye.com/en/users-enrollment-and-baseline?hsLang=en) - [Device, Software, and Connectivity](https://knowledge.sobereye.com/en/device-software-and-connectivity?hsLang=en) - [Platform Administration](https://knowledge.sobereye.com/en/platform-administration?hsLang=en) - [Safety, Privacy, and Compliance](https://knowledge.sobereye.com/en/safety-privacy-and-compliance?hsLang=en) - [Deployment and Operations](https://knowledge.sobereye.com/en/deployment-and-operations?hsLang=en) - [Troubleshooting Guide](https://knowledge.sobereye.com/en/troubleshooting-guide?hsLang=en) - Home - Products - Pricing - Blog - Company [![sobereye-dark](https://knowledge.sobereye.com/hs-fs/hubfs/sobereye-dark.png?width=300&height=73&name=sobereye-dark.png "sobereye-dark")](https://www.sobereye.com) SOBEREYE INC. 655 Oak Grove Ave. #863 Menlo Park, CA 94025 Tel: +1 408.718.0273 [mailto:contact@sobereye.com](mailto:contact@sobereye.com) Copyright © 2025, sobereye.com