What customers should prepare before deployment
Purpose
This article summarizes what customer IT and security teams should prepare before deploying OPTOVERA Devices.
Deployment checklist
- Provide Wi-Fi or cellular internet connectivity at the testing location.
- Allow the outbound destinations and ports listed in the OPTOVERA Managed Device Firewall Requirements, including HTTPS, TCP 5223, TCP 80, and UDP 123.
- Use a guest network, dedicated wireless network, or isolated network segment when preferred by the Customer’s security architecture.
- Confirm that DNS resolution and accurate Device date and time are available.
- Avoid blocking required OPTOVERA, Mobile Device Management, Apple, and approved support endpoints.
- Define customer technical, security, and administrative contacts.
- Include the Device in asset-management, inspection, and incident-reporting procedures.
- Maintain an accurate list of authorized platform users and request access removal when personnel change roles or leave the organization.
- Define and communicate to workers the route for requesting a change of association method.
- Establish a routine to synchronize Devices before each shift and after any PIN reset made for security reasons.