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What customers should prepare before deployment

Purpose

This article summarizes what customer IT and security teams should prepare before deploying OPTOVERA Devices.

Deployment checklist

  • Provide Wi-Fi or cellular internet connectivity at the testing location.
  • Allow the outbound destinations and ports listed in the OPTOVERA Managed Device Firewall Requirements, including HTTPS, TCP 5223, TCP 80, and UDP 123.
  • Use a guest network, dedicated wireless network, or isolated network segment when preferred by the Customer’s security architecture.
  • Confirm that DNS resolution and accurate Device date and time are available.
  • Avoid blocking required OPTOVERA, Mobile Device Management, Apple, and approved support endpoints.
  • Define customer technical, security, and administrative contacts.
  • Include the Device in asset-management, inspection, and incident-reporting procedures.
  • Maintain an accurate list of authorized platform users and request access removal when personnel change roles or leave the organization.
  • Define and communicate to workers the route for requesting a change of association method.
  • Establish a routine to synchronize Devices before each shift and after any PIN reset made for security reasons.