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Can we continue testing if the Device loses its connection?

Testing can continue after initial login; measurements remain local until synchronization.

Yes, once the Device has completed its initial login to the customer-specific domain. Username selection, PIN verification, iris recognition, measurement, baseline comparison, and result generation all run on the Device. The result appears on the Device, and the record is stored locally as a Pending measurement.

While the Device is offline:

  • results do not appear in the dashboard, reports, or cloud history;
  • cloud-based alerts are not sent;
  • the Device does not receive dashboard changes, such as new or disabled Users, group changes, or PIN resets.

There is no defined maximum offline period. Restore connectivity as soon as practical, synchronize with UPDATE USERS LIST, and confirm that Pending measurements returns to zero before a large backlog builds up.

The initial login cannot be completed offline. The Device must be connected for it.