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The dashboard shows Alteration Not Verified, but the User completed a confirmation measurement. Why?

Check that all measurements synchronized, used the same username, and met the 30-minute window.

Check two points:

  1. Synchronization. The classification is made in the cloud platform. If the confirmation measurement is still stored as a Pending measurement on a Device, the dashboard cannot take it into account. Synchronize every Device used for the initial and confirmation measurements, then confirm that Pending measurements returns to zero.
  2. Timing and username. The confirmation measurement must be completed within the 30-minute confirmation window and recorded under the same username as the initial result.

If both points are confirmed and the classification still appears incorrect, contact OPTOVERA support.

Alteration Not Verified is not a more serious result. It indicates an incomplete procedure and does not show whether the alteration was persistent or temporary.